You can now use the NHS app to book routine appointments with the Doctor and Practice nurse appointments. If you require assistance with registering for the NHS app, please complete a request online.
From Monday 12th February 2024, AskFirst will be replaced with AccuRX Patient Triage, this is a new online platform that has been provided by the South East London ICB for all surgeries in Bexley.
AccuRX will be used for all Routine and Emergency appointment requests. Please note that you can still contact us for appointments via telephone, in person at the surgery or via email.
For further information, please visit our AcceRX Patient Triage page.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10.30am.
You may only request a home visit if you are bedbound. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Lateness
Any patient who arrives for their appointment more than 10 minutes late may be asked to re-book their appointment.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Alternatively you can leave a cancellation message on our telephone by selecting option 1, when leaving a message please state your name, the time and date of your appointment you wish to cancel.