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Call 111 - When it is less urgent than 999


Repeat prescription requests must be made via our online website or made in writing by either tearing off the slip attached to your regular prescription, by completing a repeat request form which is available at reception or by emailing

For prescription queries please call 0203 691 0730 and select option 4 between the hours of 2.30pm - 5pm. Please do not call outside of these hours.

Alternatively you can register for Patient Online Services at reception and request your repeat prescriptions online.

Obtaining Your Repeat Prescription On Time Is Your Responsibility

Please do not wait until you have run out of your medicines before ordering your next repeat prescription. Please order when you have 7-10 days of medicine left.

Allow 3 full working days before collecting your prescription from your nominated chemist.

Prescriptions received after 12noon will start being processed the following working day.

Prescriptions not on your regular repeat medication list may take longer than 3 full working days to process.

We cannot take repeat medication requests over the telephone.

Staff do not have the authority to issue prescriptions on demand.

Please do not pressurise them by asking for immediate prescriptions.

If you post your prescription with a stamped addressed envelope, please allow five clear working days for it to arrive back.

Click here to download our prescription form.

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!