Repeat prescription requests must be made via the NHS app. We will no longer be accepting requests via email.
To download the NHS app please select the following link:-
Android users - NHS App – Apps on Google Play
Apple users - NHS App on the App Store
For prescription queries please call 0203 691 0730 and select option 4 between the hours of 2.00pm and 4.00pm.
Obtaining Your Repeat Prescription On Time Is Your Responsibility
Please do not wait until you have run out of your medicines before ordering your next repeat prescription. Please order when you have 7 to 10 days of medicine left.
Allow 3 full working days before collecting your prescription from your nominated chemist.
Prescriptions received after 12.00pm will start being processed the following working day.
Prescriptions not on your regular repeat medication list may take longer than 3 full working days to process.
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Prescriptions Charges and Exemptions
Extensive arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Details of the current charges
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.
- The quickest way to order a PPC is online - Buy or Renew a PPC Online
- If you need help buying a PPC, call us on 0300 330 1341
There is further information about prescription exemptions and fees on the NHS website
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery.
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
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NHS Medicines A to Z
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.